| 1. I
am having a problem/error while using NepalMatrimonial.com service.
How could I solve the problem?
We apologise
for the problem/error and request you to report this error
to our support address support@nepalmatrimonial.com
with the following details:
a) The
URL that leads to the error message.
b) The error message with details.
c) The date, time and location of access.
Most of
the problem encountered while logging in or trying to contact
other members may be due to Cookies Setting in your
computer. What are Cookies and how are they Important?
Please note that the use of Cookies is a necessary part of
the NepalMatrimonial.com technology and are necessary if you
wish to access NepalMatrimonial.com properly.
NepalMatrimonial.com uses Cookies to deliver various services
to our users and to keep track of their personal preferences.
A "Cookie" is a small text file that is entered
into the memory of a web browser. It helps a web site recognize
repeat users and facilitate the user's ongoing access and
use of the site. Cookies also allow a web site to track usage
behavior and compile aggregate data facilitating the Internet
Service to make content improvements and targeted advertising.
Please beware that you will be unable to access certain features
on NepalMatrimonial.com and participate in its services if
you disable the cookie feature or delete cookie files from
your computer. Cookies may also be necessary to provide the
user with certain features such as customized delivery of
information.
Please note that our site uses cookies only to recollect information
sent to your computer from NepalMatrimonial.com. We CANNOT
access any information not sent to you by NepalMatrimonial.com.
If
you are having problem logging in, or our system requests
Email and Password (login information) each time you try to
Contact some one, then please adjust the Cookies Setting as
follows and try logging in again.
a) Open
your Browser (Internet Explorer), click on Tools
(Top Menu)
b) Choose Internet Options (Drop Down Menu)
c) Click on Privacy (Following Menu)
d) Pull down the Scroll Bar (Settings) to make it Medium
or Low or Accept All Cookies.
Once you
log in with the new setting, you should be able to use our
site without any problem. Please report to support@nepalmatrimonial.com
if you are still facing problems.
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