General questions is an online matrimonial service designed to facilitate our members to meet each other on the Web. In order to accomplish this purpose, members create their own unique profiles and our matching technology provides them matches based on their pre-selected criteria. In order to achieve this goal, we must ask for certain personal information from our members. None of the information gathered by us in this process can be used by the public (such as the visitors, other members, or anyone not employed by or the financial institutions used to process membership charges) to identify specific individuals.

We are a membership-based service and hence we collect credit card, address, or bank information only from those who choose to become members. All visitors to our site are welcome to browse the site, search the ads and view any articles or features our site has to offer without requiring them to enter any personal information.

Types of Information Collected and/or Tracked by gathers two types of information:

Those information that are submitted to us by the users and information that are not directly submitted by them. Information submitted to We collect two types of user-submitted information: Public and Private.

PUBLIC INFORMATION: To accomplish the goal of bringing compatible people together, we must gather personal information such as: user-specified username, gender, age, religion, income range, occupation, preference/lifestyle information and general geographic location.

PRIVATE INFORMATION: This type of information is gathered from members and guests who apply for the various services our site has to offer. Private information includes, but is not limited to: email address, first name, last name, credit card number or checking account information for payment, a user-specified password, mailing address, postal code and telephone number.

OTHER INFORMATION: Include information that is not personally identifiable, such as browser type and IP address. This type of information is gathered from all users to the site. uses the collected information in the following ways:

(a) For Information submitted by users to
Public information supplied by users can be viewed by visitors to site. Such information is used by visitors for searching and matching purposes based on their profiles. Public information cannot be used to identify a specific member by name, address, etc.

We primarily use Email addresses submitted by members to verify enrolment to our matrimonial service and when forwarding anonymous e-mails from ad responders. However, member email addresses are not disclosed to the responder. Member email addresses can also be used to send news and events regarding our service, but the members may choose not to receive emails of this type.

Email addresses may also be used in private correspondence with users for handling customer service issues. Financial information collected from the users is used for billing purposes (for products and services). All other private information submitted by the users is confidential and will not be disclosed except as required by law or to protect members of All private information can be updated or deleted as required by the users at any time.

Contact and other information collected for contests will be used to notify the winners and award prizes. Survey information collected from the users will be used to monitor or improve the user satisfaction of this site.

(b) For information that users do not submit to

We use your server, IP address, and browser-type related information in the general management of
Policy regarding the sharing of information collected and/or tracked by

Except in cases where you are expressly informed, we do not sell, rent, share, trade or give away any of your personal information except to the financial institution that processes your credit card or check transaction unless required by law or for the protection of your membership.
(a) This site contains links to other websites. Please be aware that is not responsible for the privacy practices of other web sites. We encourage all of our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by (b) uses cookies to deliver various services to our users and to keep track of their personal preferences. A "Cookie" is a small text file that is entered into the memory of a web browser. It helps a web site recognize repeat users and facilitate the user's ongoing access and use of the site. Cookies also allow a web site to track usage behaviour and compile aggregate data facilitating the Internet Service to make content improvements and targeted advertising.

If you do not want a web site to collect information through the use of cookies, most browsers contain a function that allows a user to deny the cookie feature. You can also delete cookie files from your computer at your discretion. Please beware that you will be unable to access certain features on and participate in its services if you disable the cookie feature or delete cookie files from your computer. Cookies may also be necessary to provide the user with certain features such as customized delivery of information.

Our members and users can rest assured that we do not and will not use cookies to collect private information from any member or user.

Please note that our site uses cookies only to recollect information sent to your computer from We CANNOT access any information not sent to you by Some of our business partners may also use cookies on our site (for e.g., advertisers). We have no access to or control over these cookies. gives users several options for modifying or removing their information from our database please visit the My Account page or contact us.
If we change our privacy policy, we will prominently post a link to those changes on our homepage so our users are always aware about the information we collect, their use, and the circumstances, if any, under which we disclose such information. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will promptly notify the users by email and members are at their discretion about whether or not to disclose such information. will take every precaution to protect our users' information. When users submit sensitive information via the website, your information will be protected both online and off-line. When our registration and order processing asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - 128 bit SSL. Furthermore, we do not keep any user information on our on-line server.

While we use SSL encryption to protect sensitive information online, we also take utmost precaution to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example a billing clerk or a customer service representative) are granted access to personally identifiable information and their uses are strictly monitored

If you have any questions about the security at our website, please contact us.
Our users are given the opportunity to 'opt-out' from providing information that will be used for purposes not directly related to our site. Those users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out from receiving these communications by following the instructions in the site.
f you have any questions regarding the privacy statement, practices of this site, or your dealings with, please contact us.